How To Test The Vital Signs Of Your Compliance Management System
So how do you tell if your compliance system is heading forward, or declining into irrelevance?
So how do you tell if your compliance system is heading forward, or declining into irrelevance?
It will come as no surprise to any compliance officer that the skill sets they must possess often stray far from any “textbook” definition of the job. What they may not consider is that, at times, their job may have a lot in common with the more exotic skill sets required of spies, gamblers, and diplomats.
Compliance officers are often treated as the corporate equivalent of a Swiss Army knife—a multi-disciplined tool ready to handle any problem shuffled upon them. The compliance officer is expected to be multi lingual in the sense that he or she is speaking the languages of lawyers, regulators, HR, auditors, bankers, investors, and whatever other specialists populate the marketplace and supply chain.
The public outcry following a string of avoidable incidents including building collapses, food and healthcare product contamination, heavy vehicle accidents and ferry disasters are causing regulators to invoke tough new laws to deal harshly with recalcitrant businesses and their directors.
Customer satisfaction is the lynch pin of a successful business regardless of the industry. There is no question as to the importance of providing an experience where the customer is happy with the process, service and outcome.
Being a Compliance Officer is a tough job, but one which places you in a privileged position in the hierarchy of your business. Ideally your knowledge and influence will span every facet of the organisation.
This article is the final point in our 10 Tips To Help Compliance Officers Better Manage The Growing Demand For Audits. The purpose of today’s article is help compliance officers, and the entire management team understand the value of, and how to, monitor and track audit outcomes. This is important to raise your profile and that of the compliance function, one of the most important things you can do is make data visible.
Timely communication is at the heart of an efficient compliance program. In your business, how are communications managed? Do you rely on your administrator to initiate emails and reminders to stakeholders? Do things sometimes slip between the cracks?
In this article we look at three compliance areas – audits, corrective actions and risk – and highlight the key events that typically give rise to communications with stakeholders. You will note that the type of emails share similar headings across all three areas, however the context differs in each case.
In the midst of constantly changing rules and regulations, the compliance officer is bogged down and under pressure to report swiftly.
Tools and processes are important when creating an effective compliance management program. Reliable, consistent outcomes drive confidence in the compliance system and in the methodologies and procedures implemented by the business.
Are you struggling to meet compliance, minimise risk, and keep up in a world where new regulations are imposed, by the thousands, every year?
Business owners and managers face the real threat of shut downs, fines and even jail for non-compliance, causing compliance officers, like you, more stress than ever before.
Are you feeling overwhelmed with trying to manage numerous audits and provide reports in a timely fashion? Are you feeling frustrated because you don’t have the tools you need to keep on top?
Keeping up with the growing demand of audits is causing significant stress for many compliance officers across the globe. Brought about by new regulations covering virtually every business activity, stress levels are only going to increase unless software and processes help compliance officers keep on top of their game and optimise their time to produce meaningful reports to management.