PO Box 2797, Melbourne, Victoria 3001
To whom it may concern
It is with pleasure that I write this testimonial on behalf of the Compliance Experts team.
The State of Victoria has the enviable reputation for providing the worlds “Safest” Bus Services on behalf of its community.
In preserving this impeccable safety record, Transport Safety Victoria (TSV), engaged Compliance Experts to deliver on its behalf an Independent Safety Audit Program of its Registered Bus Operators during the period 2016-2017. This program by design was required to supplement and support the existing TSV bus safety compliance initiatives and further enhance the safety culture across the bus operator community.
Compliance Experts possess specific industry knowledge and were able to quickly assemble a team of professional bus safety compliance specialists and administrative resources. Furthermore, Compliance Experts using their own proprietary compliance management software were able to capture audit data in the field (Tablet Devices) and provide TSV with access to “Real Time” reporting (Dashboards) against established contract KPI’s.
Importantly, our bus safety compliance teams were able to work closely together and provided a seamless service when handling Registered Bus Operator queries. In fact, given this was a new TSV safety initiative, our constituents embraced the new safety compliance program with enthusiasm. TSV compliment Compliance Experts on the way in which the safety initiative was delivered on time and on budget.
Whilst our initial objective was to deliver an independent Safety Audit Program, the real value for TSV lies in the data being captured and reported by Compliance Experts. The data analytics provided TSV with invaluable insight and enabled our Compliance Team to focus their attention on the critical safety issues and deliver high value training and awareness sessions for industry stakeholders.
We sincerely appreciate the professionalism demonstrated throughout this project and would have no hesitation in recommending Compliance Experts to other Public Sector Agencies seeking both professional audit services and compliance management software.
Director Bus Safety